Client Feedback

  May 17, 2004
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Ms. Kelly Price
Kelly Price & Company
243 West Park Avenue
Winter Park, Florida  32789

Re: Ms. Shelley Heistand

Dear Ms. Price:

Although I have not had the opportunity to meet you personally I feel as though I have by virtue of having had the opportunity to work closely with Ms. Shelley Heistand over the past several months. I had met Shelley in the past and when I made the decision to look for new office space I asked Shelley if she would keep an eye out for suitable office space should it come on the market. I had also made the same request to several other real estate agents and brokers who I have known for many years. What amazed me was out of all the people I spoke with it was Shelley who, the very next day, began to fax information about various potential office space options to me. Ironically, almost all of the other real estate people are people I have known for years and are some of the more recognizable "big names" in real estate in this community. Shelley was amazing, she never gave up, and she had exactly the right balance between providing me with the requested information and not being "pushy". She, ultimately, not only located me what I consider to be the perfect office space, in the perfect location, she then walked me through the entire process from the offer through the closing. Even though my schedule does not always lend it's self to being able to do things during normal business hours, this did not detour Shelley in the least, and a majority of the time she would, at my request, return my calls after hours and on several occasions when there were deadlines to meet she would talk and fax back and forth with me sometimes after 10 p.m. in the evening.

Ms. Shelley Heistand is, in my opinion, a tremendous asset to your company. I believe Shelley will be successful at anything she sets her mind to do and so I would urge you, in the strongest possible terms, to continue to recognize and reward Shelley for who she is and what she can and already has done for your company. Should you have any questions or comments regarding this matter please feel free to contact me at your convenience at my office or on my cell phone.

Sincerely,

David P.
Altamonte Springs

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